Our Story
We Believe Every Family Deserves a Safe Place to Call Home
When disaster strikes, we step in — providing fully furnished, move-in ready homes so families can focus on healing, not housing.
How Shelter From The Storm Began
Shelter From The Storm was founded on a simple but powerful belief: no family should have to navigate the chaos of a flood, fire, or accident without a safe, stable place to land. We saw families displaced overnight — with nowhere to go, no furniture, no kitchen, no sense of normalcy — and we knew we could do something about it.
We built TranquilCityStays.com to bridge the gap between crisis and recovery. Our fully furnished homes are stocked, staffed, and ready within hours of a referral. We work hand-in-hand with insurance companies and housing agencies to make the transition as seamless as possible for the families we serve.
Today we operate in Glendale, AZ, Douglasville, GA, and Lithia Springs, GA — with more locations on the way. Every home in our network meets our strict comfort and safety standards, because we believe displaced families deserve more than just four walls.
What We Stand For
Our Core Values
Compassion First
Every decision we make starts with the family in crisis. We treat every resident with dignity, empathy, and respect.
Ready When It Matters
Disasters don't wait for business hours. Our homes are move-in ready and our team is available around the clock.
Seamless for Partners
We handle the housing so insurance adjusters and case managers can focus on what they do best — supporting their clients.
Quality You Can Trust
Every home is fully furnished, professionally cleaned, and inspected before each placement. No surprises, no shortcuts.
For Insurance Companies & Housing Agencies
How the Partnership Works
A streamlined process designed for insurance companies and housing agencies.
Referral Received
An insurance adjuster or housing agency contacts us with a displaced family's needs — location, family size, and timeline.
Home Matched & Confirmed
We match the family to an available furnished home in our network and confirm all details with the referring partner within hours.
Family Moves In
The family arrives to a fully stocked, clean, comfortable home. We handle all coordination so the transition is stress-free.
Ongoing Support
We stay in contact throughout the stay, handling any maintenance or needs so families and partners have peace of mind.
Ready to Partner With Us?
Whether you're an insurance company, housing agency, or a family in need — we're here to help.